Mobile apps

Mobile apps

A connected space where farmers get answers and services in one flow

A connected space where farmers get answers and services in one flow

Let’s talk

Let’s talk

ACBA Federation is an Armenian organization supporting farmers and agricultural businesses across the country.

ACBA Federation is an Armenian organization supporting farmers and agricultural businesses across the country.

Client

ACBA Federation

Deliverables

Product Design

API Design

API Development

Back-End Development

Front-End Development

Mobile Development

UX Research

UX Design

UI Design

The Challenge

Communication, service access, and expert support were scattered across channels, slowing down response time and creating friction for members seeking help or submitting requests.

Client

ACBA Federation

Deliverables

Product Design

API Design

API Development

Back-End Development

Front-End Development

Mobile Development

UX Research

UX Design

UI Design

The Challenge

Communication, service access, and expert support were scattered across channels, slowing down response time and creating friction for members seeking help or submitting requests.

One environment for communication, services, and expert help

One environment for communication, services, and expert help

One environment for communication, services, and expert help

Agrobook brings internal communication, service requests, and expert consultation into a single mobile experience. Members receive updates, explore content, and interact with specialists without switching tools. The system handles high volumes of notifications, requests, and conversations in real time.

Built for different roles inside one ecosystem

Members explore content, events, and technologies relevant to their work

Members explore content, events, and technologies relevant to their work

Experts respond to field issues and provide guidance through chat

Experts respond to field issues and provide guidance through chat

Admin teams manage announcements, requests, and user segments

Admin teams manage announcements, requests, and user segments

Support staff process incoming cases and maintain communication flow

Support staff process incoming cases and maintain communication flow

A single product that turns communication, requests, and support into a continuous working flow

A single product that turns communication, requests, and support into a continuous working flow

Core product
structure

Core product
structure

Core product
structure

Content, services, and communication are connected into one continuous loop. The system reduces delays and helps members move from problem to solution faster.

  1. Content and updates

    News, announcements, and educational materials are delivered through targeted notifications and structured content blocks.

    01

  2. Content and updates

    News, announcements, and educational materials are delivered through targeted notifications and structured content blocks.

    01

  3. Events and learning

    Members can discover and join events, track schedules, and stay connected with ongoing educational initiatives.

    02

  4. Events and learning

    Members can discover and join events, track schedules, and stay connected with ongoing educational initiatives.

    02

  5. Service requests

    Requests are submitted directly through the app, tracked inside the system, and processed by internal teams without external tools.

    03

  6. Service requests

    Requests are submitted directly through the app, tracked inside the system, and processed by internal teams without external tools.

    03

  7. Expert support chat

    Agricultural issues are reported through chat with text, images, or video, enabling fast and clear communication with specialists.

    04

  8. Expert support chat

    Agricultural issues are reported through chat with text, images, or video, enabling fast and clear communication with specialists.

    04

  9. User network

    Members can find other professionals, explore profiles, and connect based on location and specialization.

    05

  10. User network

    Members can find other professionals, explore profiles, and connect based on location and specialization.

    05

  11. Notifications and targeting

    Announcements and updates are delivered through flexible targeting logic, reaching specific groups or individuals with relevant information.

    06

  12. Notifications and targeting

    Announcements and updates are delivered through flexible targeting logic, reaching specific groups or individuals with relevant information.

    06

Different cases,
one solution

Different cases,
one solution

Different cases,
one solution

The interface is structured around real agricultural scenarios. Users move naturally from discovering information to solving problems and getting support.

Content and navigation

01

Members browse technologies, articles, and videos through a clear card-based structure. Information is grouped by relevance and easy to scan.

Content and navigation

01

Members browse technologies, articles, and videos through a clear card-based structure. Information is grouped by relevance and easy to scan.

Events and participation

01

Event cards highlight location, date, and type. Users can quickly understand what is happening and decide to join.

Events and participation

01

Event cards highlight location, date, and type. Users can quickly understand what is happening and decide to join.

Support and diagnostics

01

Problems are reported directly in chat. Users attach images, describe issues, and receive expert responses in the same thread.

Support and diagnostics

01

Problems are reported directly in chat. Users attach images, describe issues, and receive expert responses in the same thread.

Profiles and filtering

01

User profiles include specialization, scale, and location. Filters help find relevant experts or peers quickly.

Profiles and filtering

01

User profiles include specialization, scale, and location. Filters help find relevant experts or peers quickly.

Built for
daily use

Built for
daily use

Built for
daily use

The system supports continuous interaction between members and the federation. Content updates, service requests, and conversations happen in one place without fragmentation. Role-based logic keeps the experience focused while maintaining flexibility for future growth.

The product had to stay simple in daily use while supporting complex internal workflows at scale

Results
After Launch

Results
After Launch

Results
After Launch

The product unified communication, service access, and expert support into one clear and reliable system

6+

Core modules powering daily operations

2x

Faster problem solving through expert chat

30%

Less manual handling of service requests

Let’s talk about your

digital challenges.

Good work happens when the right teams meet. We’re ready when you are.

Book a call

Let’s talk about your

digital challenges.

Good work happens when the right teams meet. We’re ready when you are.

Book a call

Let’s talk about your

digital challenges.

Good work happens when the right teams meet. We’re ready when you are.

Book a call

Let’s talk about your

digital challenges.

Good work happens when the right teams meet. We’re ready when you are.

Book a call

Let’s talk about your

digital challenges.

Good work happens when the right teams meet. We’re ready when you are.

Book a call

Other Cases

Other Cases

Other Cases

All cases

All cases