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Websites

Websites

Making the invisible work of iGaming CRM feel tangible and premium

Making the invisible work of iGaming CRM feel tangible and premium

Hybrid Interaction is a full-service CRM and gamification agency. Since 2005, its team has helped iGaming operators keep players engaged across 30+ markets.

Hybrid Interaction is a full-service CRM and gamification agency. Since 2005, its team has helped iGaming operators keep players engaged across 30+ markets.

Client

Hybrid Interaction

Deliverables

UX Design

UI Design

Animation Concept

Front-End Development

Back-End Development

Content Management System

The Challenge

Good CRM is almost invisible. It lives in segments, triggers, and daily routines no player ever sees. The website had to turn that hidden craft into a story operators follow from the first screen to the first call.

Client

Hybrid Interaction

Deliverables

UX Design

UI Design

Animation Concept

Front-End Development

Back-End Development

Content Management System

The Challenge

Good CRM is almost invisible. It lives in segments, triggers, and daily routines no player ever sees. The website had to turn that hidden craft into a story operators follow from the first screen to the first call.

Giving CRM logic
a visible shape

Giving CRM logic
a visible shape

Giving CRM logic
a visible shape

The website was shaped as a premium brand space for a service that usually stays behind the scenes. Glass cubes, the brand mark, and the service objects are interactive 3D scenes built with WebGL and rendered live in the browser.

Key pages tell the product story through scroll. The services hub moves from problems operators recognize to the fix, follows a line through each CRM stage, and ends on a globe with the full service. A direct line to the team stays within reach throughout.

Built around the operator

Scroll stories start from real retention problems, in the industry’s own language.

Scroll stories start from real retention problems, in the industry’s own language.

Interactive WebGL objects give each of the five services its own recognizable shape.

Interactive WebGL objects give each of the five services its own recognizable shape.

Client logos, partner integrations, and testimonials appear in the first screens.

Client logos, partner integrations, and testimonials appear in the first screens.

Team pages show the CRM specialists who actually run client accounts.

Team pages show the CRM specialists who actually run client accounts.

The website explains Hybrid’s CRM work scene by scene, so operators see its depth before the first call.

The website explains Hybrid’s CRM work scene by scene, so operators see its depth before the first call.

A product story
told through scroll

A product story
told through scroll

A product story
told through scroll

Each hub plays out as a sequence of scenes that change as the visitor scrolls. Interactive 3D carries the dark brand moments, and light sections hold the long explanations.

Starting from the problem

01

The services hub opens with problems operators know, from bonus waste to poor timing. The next scene answers with “We clean that up”, and a line then lights up each CRM stage from strategy to migration as the visitor scrolls.

Starting from the problem

01

The services hub opens with problems operators know, from bonus waste to poor timing. The next scene answers with “We clean that up”, and a line then lights up each CRM stage from strategy to migration as the visitor scrolls.

Zooming out to the full service

01

Five services sit on one arc, each with a short line about its role. Further down, the view pulls back to a WebGL globe, and the hub ends on managed CRM for iGaming operators as a whole.

Zooming out to the full service

01

Five services sit on one arc, each with a short line about its role. Further down, the view pulls back to a WebGL globe, and the hub ends on managed CRM for iGaming operators as a whole.

A 3D object for every service

01

Strategy, setup, optimisation, consulting, and migration share one page framework. Each page opens with its own interactive WebGL object and headline, so services are easy to tell apart.

A 3D object for every service

01

Strategy, setup, optimisation, consulting, and migration share one page framework. Each page opens with its own interactive WebGL object and headline, so services are easy to tell apart.

Client logos up front

01

Logos from across iGaming flow in continuous columns beside the 3D brand mark, which moves in real time in the browser. The size of the client base is clear within the first scroll.

Client logos up front

01

Logos from across iGaming flow in continuous columns beside the 3D brand mark, which moves in real time in the browser. The size of the client base is clear within the first scroll.

How partnerships work

01

The partners page follows a clear order: why vendors work with the team, a four-step process, six technology partners, and an open invitation to join. On mobile, the sequence stays the same.

How partnerships work

01

The partners page follows a clear order: why vendors work with the team, a four-step process, six technology partners, and an open invitation to join. On mobile, the sequence stays the same.

A site that keeps publishing

01

Events, news, team stories, and partner pages share the same building blocks. New conferences and announcements go live through the CMS with the same layout and quality as the launch pages.

A site that keeps publishing

01

Events, news, team stories, and partner pages share the same building blocks. New conferences and announcements go live through the CMS with the same layout and quality as the launch pages.

One team,
from screen to code

One team,
from screen to code

One team,
from screen to code

The site runs on a custom backend and CMS in English and Russian. The team publishes news, events, and partner updates on its own, in templates that keep every new page on brand.

All 3D is built for the web: interactive WebGL scenes run in the browser and keep visitors engaged with the page. An AI supported design to code workflow kept them true to the design files.

Scroll scenes and interactive 3D explain the service. The CMS and shared templates keep every page published after launch at the same level.

Results
After Launch

Results
After Launch

Results
After Launch

Hybrid Interaction now has a website that explains its CRM work step by step and gives operators a direct path from first visit to first call.

2x

More visits ending in a booked call

3x

Quicker launch of event, news, and partner pages

15+

Page templates sharing one design system

Let’s talk about your

digital challenges.

Good work happens when the right teams meet. We’re ready when you are.

Book a call

Let’s talk about your

digital challenges.

Good work happens when the right teams meet. We’re ready when you are.

Book a call

Let’s talk about your

digital challenges.

Good work happens when the right teams meet. We’re ready when you are.

Book a call

Let’s talk about your

digital challenges.

Good work happens when the right teams meet. We’re ready when you are.

Book a call

Let’s talk about your

digital challenges.

Good work happens when the right teams meet. We’re ready when you are.

Book a call

Other Cases

Other Cases

Other Cases